Service User Involvement

Ensuring that people using our services have the opportunity to have their say and get involved in the shaping of our services.

We are committed to delivering quality services through meeting the needs and expectations of the people who use them.

We encourage creativity and welcome new ideas and suggestions for improvement. Our Involvement Policy has been developed to give a voice to the people who use our services by providing opportunities for them to become involved in the services they use, as well as influence decision making and therefore help to shape these services.  

The level of involvement can be tailored to suit individual needs and circumstances. From helping out in our Orchard Centre café, to providing one to one peer support or responding to enquiries in our Information Resource Centre, there are many ways in which people can get involved.
For further details, or if you have a new idea about how you would like to be involved, please speak to your usual contact at Health in Mind or call 0131 225 8508.


Service Manager:

Wendy Bates:

Need help now?

If you or someone you care for is facing a crisis and in distress, please contact NHS 24 on 111 or your GP directly.

Click here for further information and contact details.

Service User Survey for 2014-15 - Out now!

Thank you to everyone who took part in our recent Service User Evaluation Survey. The full report is available here.

What you think about SUI

“I see it as another step on my route to recovery”
Joe, Gorgie

“Having the experience of being involved, having ideas to make things better. It’s valuable to be heard.”“

“The more opinions you get about something, the more likely you are to get a better outcome.”
James, Edinburgh


  • ALLIANCE Member      Investing in volunteers