In time for Volunteers Week 2024, Health in Mind has been awarded Investing in Volunteers accreditation for the fourth time.  

This prestigious award recognises the structural support for, and commitment to, the Health in Mind volunteer team, who help provide vital support within their communities through everything from offering peer connections to organising community fundraising events. 

Wendy Bates, CEO at Health in Mind, said, 

Investing in Volunteers TM

The Investing in Volunteers (IiV) charter mark is given as a result of a rigorous assessment process, designed to make sure accredited organisations are offering high-quality volunteer experiences, and that they recognise and embrace the importance of volunteering within their organisation. To keep the charter mark, organisations must requalify every 3 years, demonstrating that they are continuously working to improve volunteers’ experiences. 

Health in Mind has been IiV accredited since 2013, and our continuous commitment to our volunteers is reflected in this latest requalification. Over the past 4 months, Volunteer Scotland, who deliver the award in Scotland, have reviewed Health in Mind’s policies and practise, and have worked with staff and volunteers from across our 6 locations to understand the experiences of our 130 volunteers. 

As well as confirming that Health in Mind continuously works to create and improve a positive volunteering experience, Volunteer Scotland found that volunteers at Health in Mind were given strong, personalised support; that volunteers found Health in Mind staff to be responsive, welcoming and committed to their wellbeing; and that Health in Mind offered valuable training and learning experiences while also valuing the lived experience and skills that volunteers brought. 

Read the full report here

Last year, 130 people volunteered with Health in Mind, bringing their individual skillsets, personal experience, and their time and energy to support communities and individuals across Scotland towards better mental health and wellbeing. If you would like to join them, get in touch through our volunteer’s enquiry form, or email us at